Hopitality

The secret to a successful event is no secret. Our well-trained, highly skilled hospitality staff will help you and your guests relax and enjoy an exceptional experience

Make the Right Impression

We believe that prompt, polite, gracious service elevates events and the businesses behind them. For more than a decade, SMS has provided friendly, competent, fully insured hospitality staff to help businesses across the Detroit area. Our front-of-house staff, including TIPS-certified bartenders, make the right first impression. And our experienced back-of-house workers ensure a glitch-free event that builds relationships and brands.

Front of House

 

Our hosts, servers and other front-of-house staff are trained to deliver exceptional guest experiences. They go well beyond the basics to identify guests’ needs and creatively adjust their efforts to meet—and
exceed—expectations. That’s how we’ve built lasting relationships with clients who count on us, again and again, to provide the right staff to deliver on their vision.

Back of House

 

Behind the scenes, chefs, cooks, dishwashers, and others form the backbone that allows front-of-house staff to provide a seamless guest experience. SMS goes above and beyond to find experienced,
skilled, and motivated individuals who take great pride in their work. They’re team players that can be counted on to work hard for you, from setup to breakdown.

Staffing for
Your Needs

SMS offers flexible staffing options to meet your unique needs. Add temporary staff whenever you need them, contract for a period of time, hire directly—whatever model you need, we provide.
We are the premier agency focused on hospitality staffing in the Metro Detroit area.

The art of guest services

Make no mistake: We provide staff who are experienced and highly skilled. But to work with us, they also have to understand the art of guest services. They’re motivated and hard-working, they anticipate guests’ needs, and they’ll go the extra mile to make your business shine.

We are a Certified Minority Business Enterprise

Proud to be nationally certified by the
Michigan Minority Supplier Development Council

Front of House

Impress your event guests with these friendly, well-trained professionals—including many who have been serving our clients for years.

  • Servers and Bussers
  • Food Runners
  • TIPS-certified Bartenders
  • Bar-Backs and Cocktail Servers
  • Coat Check
  • Captains

Back of House

Those working behind the scenes receive less attention, but they’re absolutely critical to your event success. At SMS we work hard to find each of these staff members, and we build lasting relationships with them to ensure consistent results for all of our clients.

FAQs

Get in-depth information on our hospitality services and how we can help fill your business needs.